Cookie Policy

WHAT ARE COOKIES?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. Cookies are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.

Cookies typically contain:

  • A unique identifier (string of letters and numbers)
  • The name of the website that created the cookie
  • The cookie’s lifespan (how long it remains on your device)
  • Information about your browsing behavior and preferences

This Cookie Policy explains what cookies are, how we use them on healioscan.com, how third parties we partner with may use cookies, and your choices regarding cookies.

This Cookie Policy should be read together with our Privacy Policy and Terms of Service. TYPES OF COOKIES WE USE

We use four main categories of cookies on our website:

ESSENTIAL/NECESSARY COOKIES These cookies are strictly necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.

Purpose:

  • Session management and user authentication
  • Security features and fraud prevention
  • Load balancing across servers
  • Remembering items in your shopping cart or form inputs
  • Storing user preference settings

Without these cookies, essential services cannot be provided. You can set your browser to block or alert you about these cookies, but some parts of the site will not work.

Examples:

  • Session ID cookies (expire when browser closes)
  • Authentication tokens
  • Cookie consent preferences
  • Load balancer cookies

PERFORMANCE/ANALYTICS COOKIES These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are most and least popular and see how visitors move around the site.

Purpose:

  • Google Analytics implementation and website traffic analysis
  • User behavior tracking and heatmap generation
  • Site performance monitoring and error detection
  • A/B testing and feature optimization
  • Session recording for UX improvement (anonymized)

Information collected is aggregated and anonymous. If you do not allow these cookies, we will not know when you visited our site and will not be able to monitor its performance.

Examples:

  • Google Analytics cookies (_ga, _gid, _gat)
  • Heatmap and session recording tools (Hotjar, if used)
  • Performance monitoring cookies

FUNCTIONALITY COOKIES These cookies enable enhanced functionality and personalization, such as remembering your preferences, language selection, or region. They may be set by us or by third-party providers whose services we have added to our pages.

Purpose:

  • Language preference storage
  • User settings and customization
  • Remembering previous site interactions
  • Personalized content display
  • Video player settings
  • Chat widget preferences

If you do not allow these cookies, some or all of these services may not function properly. Examples:

  • Language selection cookies
  • Video player settings
  • Regional preference cookies
  • Font size or accessibility settings

MARKETING/ADVERTISING COOKIES These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites (retargeting).

Purpose:

  • Retargeting pixels for advertising campaigns
  • Social media integration and sharing
  • Ad campaign tracking and conversion measurement
  • Cross-site behavioral advertising
  • Marketing attribution

They do not store direct personal information but are based on uniquely identifying your browser and device. If you do not allow these cookies, you will experience less targeted advertising.

Examples:

  • Facebook Pixel (if used)
  • LinkedIn Insight Tag (if used)
  • Google Ads remarketing cookies
  • Social media platform cookies FIRST-PARTY VS. THIRD-PARTY COOKIES

FIRST-PARTY COOKIES Set directly by Healioscan (healioscan.com domain)

  • We have full control over these cookies
  • Used for essential site functions and analytics
  • Examples: Session cookies, preference cookies

THIRD-PARTY COOKIES Set by external services we use (different domains)

  • Governed by third-party privacy policies
  • Used for analytics, advertising, and social media features
  • Examples: Google Analytics, YouTube embedded videos, social media widgets COOKIE INVENTORY TABLE

 

Cookie Name

Provider

Purpose

Duration

Type

PHPSESSID

Healioscan

Session management

Session

Essential

cookie_consent

Healioscan

Remembers cookie preferences

1 year

Essential

_ga

Google Analytics

Distinguishes users

2 years

Analytics

_gid

Google Analytics

Distinguishes users

24 hours

Analytics

_gat

Google Analytics

Throttles request rate

1 minute

Analytics

YSC

YouTube

Measures bandwidth

Session

Functionality

VISITOR_INFO1_LIVE

YouTube

Estimates bandwidth

6 months

Functionality

fr

Facebook

Advertising delivery

3 months

Marketing



Cookie Name Provider Purpose Duration Type

li_sugr LinkedIn Browser ID for Insights 90 days Marketing

Note: This table represents common cookies. Actual cookies may vary based on your interactions with our site. THIRD-PARTY SERVICES DISCLOSURE

We use the following third-party services that may set cookies:

GOOGLE ANALYTICS Provider: Google LLC Purpose: Website analytics and user behavior analysis Privacy Policy: https://policies.google.com/privacy Opt-Out: https://tools.google.com/dlpage/gaoptout Data Collected: Page views, session duration, bounce rate, device type, location (city level) Data Retention: 26 months

YOUTUBE EMBEDDED VIDEOS Provider: Google LLC / YouTube Purpose: Video hosting and playback Privacy Policy: https://policies.google.com/privacy Cookies Set: When you play an embedded video Data Collected: Viewing statistics, device information Note: We use “privacy-enhanced mode” when possible to reduce tracking

FACEBOOK PIXEL (if applicable) Provider: Meta Platforms, Inc. Purpose: Ad conversion tracking and retargeting Privacy Policy: https://www.facebook.com/privacy/policy/ Opt-Out: Facebook Ad Preferences Data Collected: Page visits, button clicks, form submissions

LINKEDIN INSIGHTS TAG (if applicable) Provider: LinkedIn Corporation Purpose: Conversion tracking and professional audience analytics Privacy Policy: https://www.linkedin.com/legal/privacy-policy Opt-Out: LinkedIn advertising settings Data Collected: Professional demographic data, page views

SOCIAL MEDIA WIDGETS Providers: LinkedIn, Instagram, Facebook, X (Twitter), YouTube, TikTok Purpose: Social sharing and embedded content Privacy Policies: Refer to individual platform privacy policies Data Collected: Interaction with widgets, profile information (if logged in)

OTHER TRACKING TOOLS We may also use:

  • Heatmapping tools (e.g., Hotjar, Microsoft Clarity)
  • Support widgets (e.g., SupportCandy, live chat)
  • Email tracking pixels (for newsletter open rates) COOKIE CONSENT MECHANISM

When you first visit our website, you will see a cookie consent banner that allows you to accept or reject non- essential cookies.

CONSENT OPTIONS

  • Accept All: Allows all cookie categories
  • Reject Non-Essential: Only essential cookies will be used
  • Customize: Choose specific cookie categories to allow
  • Cookie Settings: Access detailed preferences anytime

YOUR CHOICES ARE STORED Your cookie preferences are saved for 12 months. You can change your choices at any time by:

  • Clicking the “Cookie Settings” link in our website footer
  • Clearing your browser cookies (will reset preferences)
  • Visiting our Privacy Center

GRANULAR CONSENT We provide separate toggles for:

  • Essential Cookies (cannot be disabled)
  • Analytics Cookies
  • Functionality Cookies
  • Marketing Cookies

We respect your choices and only use the cookie categories you have approved. HOW TO MANAGE COOKIE PREFERENCES

THROUGH OUR WEBSITE Click “Cookie Settings” in the footer to access our cookie preference center at any time. You can enable or disable specific cookie categories.

BROWSER-SPECIFIC INSTRUCTIONS GOOGLE CHROME

  1. Click the three-dot menu () in the top-right corner
  2. Select “Settings”
  3. Click “Privacy and security” in the left sidebar
  4. Select “Cookies and other site data”
  5. Choose your preferred cookie settings
  6. To delete cookies: Click “See all site data and permissions” > “Remove all” MOZILLA FIREFOX
  1. Click the three-line menu () in the top-right corner
  2. Select “Settings”
  3. Click “Privacy & Security” in the left sidebar
  4. Under “Cookies and Site Data,” choose your settings
  5. To delete cookies: Click “Manage Data” > “Remove All”

APPLE SAFARI

  1. Click “Safari” in the menu bar, then “Preferences”
  2. Go to the “Privacy” tab
  3. Choose your cookie preferences under “Cookies and website data”
  4. To delete cookies: Click “Manage Website Data” > “Remove All” MICROSOFT EDGE
  1. Click the three-dot menu () in the top-right corner
  2. Select “Settings”
  3. Click “Privacy, search, and services”
  4. Under “Cookies and site permissions,” choose your settings
  5. To delete cookies: Select “Choose what to clear” under “Clear browsing data” OPT-OUT LINKS FOR THIRD-PARTY SERVICES

GOOGLE ANALYTICS Visit: https://tools.google.com/dlpage/gaoptout Install the Google Analytics Opt-out Browser Add-on

FACEBOOK ADS Visit: https://www.facebook.com/ads/preferences Adjust your ad preferences and opt out of personalized ads

LINKEDIN ADS Visit: https://www.linkedin.com/psettings/advertising Manage your advertising preferences

GENERAL AD NETWORK OPT-OUT Visit: http://optout.networkadvertising.org Network Advertising Initiative opt-out page

DIGITAL ADVERTISING ALLIANCE Visit: http://optout.aboutads.info Consumer choice page for interest-based advertising

MOBILE DEVICE COOKIE SETTINGS

iOS (iPhone/iPad): Settings > Safari > Block All Cookies (or individual website settings) Android (Chrome): Settings > Site Settings > Cookies > Choose blocking options

Note: Blocking all cookies may prevent certain website features from working properly. IMPACT OF DISABLING COOKIES ON SITE FUNCTIONALITY

If you disable or block certain categories of cookies, you may experience: ESSENTIAL COOKIES BLOCKED

  • Unable to log in or access account features
  • Loss of items in forms or shopping carts
  • Security warnings or errors
  • Inability to save preferences
  • Website may not function properly ANALYTICS COOKIES BLOCKED
  • No impact on site functionality
  • We cannot improve user experience based on usage data
  • Cannot measure site performance or identify errors FUNCTIONALITY COOKIES BLOCKED
  • Cannot remember language preferences
  • Video settings reset each visit
  • Personalized content unavailable
  • Chat widgets may not work properly
  • Need to re-enter preferences each visit MARKETING COOKIES BLOCKED
  • No impact on site functionality
  • You will still see ads, but they will be less relevant
  • Cannot track marketing campaign effectiveness
  • Social sharing features may be limited

We recommend allowing at least essential and functionality cookies for the best experience. “DO NOT TRACK” SIGNALS

Some web browsers have a “Do Not Track” (DNT) feature that signals to websites that you do not want your online activity tracked. Our website does not currently respond to DNT signals because there is no industry- wide standard for how to interpret these signals.

However, you can use our cookie preference center to opt out of non-essential cookies, which achieves a similar result.

We respect your privacy choices regardless of browser settings. UPDATES TO COOKIE POLICY NOTIFICATION

We may update this Cookie Policy from time to time to reflect:

  • Changes in the cookies we use
  • New third-party services
  • Regulatory or legal requirements
  • Improved privacy practices When we make changes:
  • We will update the “Last Updated” date at the top of this policy
  • For material changes, we will display a notice on our website
  • You may be asked to review and accept new cookie preferences
  • Your previous cookie choices remain in effect unless you change them

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. CONTACT INFORMATION

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Healioscan, Inc. Email: service@healioscan.com Subject Line: Cookie Policy Inquiry Website: https://healioscan.com/cookie-policy

For specific privacy concerns, please refer to our Privacy Policy or contact our privacy team at the email address above.

RELATED POLICIES

This Cookie Policy should be read in conjunction with:

  • Privacy Policy: https://healioscan.com/privacy-policy
  • Terms of Service: https://healioscan.com/terms-of-service
  • Medical & AI Disclaimer: https://healioscan.com/disclaimer ACKNOWLEDGMENT

BY CONTINUING TO USE OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS COOKIE POLICY.

COOKIE POLICY - ANALYTICS FOR HEALTHCARE SITE

HEALTHCARE-SPECIFIC COOKIE DISCLOSURES

Given the healthcare nature of our website and services, we want to be transparent about how cookies relate to health information:

NO HEALTH INFORMATION STORED IN COOKIES Cookies set by healioscan.com do NOT contain, store, or transmit any protected health information (PHI), patient data, medical records, diagnostic information, or individually identifiable health data. Cookies are limited to: (1) Session management and login tokens; (2)

Website preferences and settings; (3) Analytics about website usage patterns; (4) Marketing and advertising identifiers. We strictly prohibit any health information from being stored in browser cookies.

ANALYTICS COOKIES TRACKING AI FEATURE USAGE We use analytics cookies to understand how healthcare professionals and visitors interact with information about PAMLEE™ HUB AI features: (1) Which AI feature descriptions are most viewed; (2) Time spent on technical documentation pages; (3) Demo video engagement and completion rates; (4) Clinical use case content interaction; (5) Research publication downloads. This information helps us: (1) Improve educational content for healthcare professionals; (2) Identify which AI capabilities are of most interest; (3) Optimize technical documentation and training materials; (4) Measure effectiveness of our scientific communication. Analytics data is aggregated and anonymized; individual user behavior is not tracked for clinical purposes.

SESSION COOKIES FOR PROFESSIONAL TOOL ACCESS Healthcare professionals who log in to access PAMLEE™ HUB resources or restricted content will receive session cookies that: (1) Maintain your authenticated session (30-minute timeout after inactivity); (2) Remember your professional role and access permissions; (3) Track login status for security purposes; (4) Enable single sign-on across related Healioscan platforms; (5) Automatically expire when you close your browser or log out. Session cookies contain only an encrypted session identifier, never your password or credentials. If you access clinical tools under a Business Associate Agreement, additional security measures apply beyond standard website cookies.

NO COOKIES STORING HEALTH INFORMATION We want to be explicitly clear: COOKIES SET BY OUR WEBSITE

DO NOT AND WILL NEVER store, transmit, or process: (1) Patient names, medical record numbers, or identifiers; (2) Diagnostic codes, test results, or clinical findings; (3) Prescription information or medication lists; (4) Health insurance information; (5) Genetic, biometric, or genomic data; (6) Any protected health information (PHI) as defined by HIPAA; (7) Personal health status, conditions, or medical history. Any health- related data processing occurs through separate HIPAA-compliant systems, never through browser cookies.

COMPLIANCE WITH HEALTHCARE PRIVACY REGULATIONS Our cookie practices are designed to comply with healthcare-specific privacy regulations including: (1) HIPAA (Health Insurance Portability and Accountability Act); (2) HITECH (Health Information Technology for Economic and Clinical Health Act); (3) State medical privacy laws (e.g., California Confidentiality of Medical Information Act); (4) GDPR Article 9 special category data protections (health data); (5) CCPA sensitive personal information requirements. We implement: (1) Strict limitations on health data collection via cookies; (2) Enhanced consent mechanisms for healthcare-related cookie categories; (3) Shorter retention periods for cookies on healthcare-related pages; (4) Additional encryption for any cookies on authenticated healthcare professional portals.

THIRD-PARTY HEALTHCARE TOOLS AND COOKIES

MEDICAL ANALYTICS PLATFORMS If we use specialized healthcare analytics tools to understand how medical professionals interact with our content, those cookies are: (1) Limited to professional behavior, not patient data; (2) Governed by Business Associate Agreements if any PHI could be inferred; (3) Subject to the same restrictions as our first-party cookies; (4) Disclosed in our cookie consent banner with opt-out options. We do NOT use healthcare analytics cookies to track individual patient behavior or health status.

HEALTHCARE-SPECIFIC TRACKING TOOLS We may use tools designed for healthcare and life sciences websites:

(1) MedTrack or similar healthcare professional verification; (2) Medical conference attendance tracking (for

virtual events); (3) Continuing Medical Education (CME) credit tracking; (4) Healthcare webinar registration and attendance. These tools set cookies only with your explicit consent and only for professional education purposes, never for patient data collection or clinical decision support.

PROFESSIONAL EDUCATION TRACKING COOKIES For healthcare professionals accessing educational resources, CME courses, or training materials: (1) Cookies track course progress and completion status; (2) Enable resuming courses where you left off; (3) Record quiz/assessment completion for CME credit; (4) Verify attendance for accreditation purposes; (5) Maintain learning history for your professional development records. Educational cookies do NOT track clinical decisions, patient outcomes, or actual practice patterns.

Data is used solely for education administration and accreditation compliance.

CME CREDIT TRACKING (if applicable) If you participate in Continuing Medical Education (CME) activities through our website: (1) Cookies are required to track course participation and completion; (2) Information collected includes: name, professional credentials, course completion dates, quiz scores; (3) Data is shared with CME accreditation providers as required; (4) CME records are retained for 7 years per accreditation requirements; (5) You can request your CME transcript at any time. CME tracking cookies cannot be disabled if you wish to receive credit, as they are essential for accreditation verification.